General Manager

Company: Waxing The City
Location: Lake Charles
Posted on: April 21, 2025

Job Description:

JOB DESCRIPTION - GENERAL MANAGERReports to: Franchise OwnerSalary Range: $45,000-$55,000Want to be a part of the Chick? Looking for a restaurant career like no other? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late-night hours of operations. If you are an expert in developing teams to deliver a superb experience for your guests, then you need to act quickly on this once-in-a-lifetime opportunity to lead and develop a team for Chicken Salad Chick.Summary of Position: Direct, coordinate, implement & manage the planning, organizing, training, and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, guest service/satisfaction, product quality, and cleanliness/sanitation. This position is responsible for ensuring adherence & compliance with all standards of operating a CSC location.Duties & Responsibilities:

• Three years of proven restaurant General Manager experience.
• Serve as a Brand Ambassador for Chicken Salad Chick.
• Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
• Ensure that all products are consistently prepared and served according to CSC standards.
• Achieve identified objectives for sales, service, quality, appearance of facility, and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures.
• Make employment and termination decisions.
• Operationally fill in as needed to ensure guest service standards and efficient operations.
• Continually strive to develop staff in all areas of managerial and professional development.
• Prepare all required paperwork, forms, and reports in an organized and timely manner.
• Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Oversee and ensure that employee performance appraisals are completed on a timely basis.
• Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to each and every guest.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
• Understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements for the restaurant, employees, and guests.
• Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in accordance with the Brand Standards.
• Always adhere to Brand Standards for uniform appearance and personal grooming.If all of this sounds like the opportunity you are looking for, we offer compensation commensurate with experience along with a benefits and bonus program. Don't wait; this opportunity is not going to be around long! We look forward to hearing from you.Equal Opportunity Employer
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Keywords: Waxing The City, Alexandria , General Manager, Executive , Lake Charles, Louisiana