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Healthcare Navigator

Company: VirtualVocations
Location: Lake Charles
Posted on: November 14, 2024

Job Description:

A company is looking for a Healthcare Navigator to provide specialized support and guidance to members throughout their healthcare journey.



Key Responsibilities

Deliver concierge-level service as a single point of contact for members, managing issue resolution and navigating optimal care
Advocate for members by providing knowledge and innovative problem-solving to enhance their healthcare experience
Establish rapport with members and internal teams while becoming an expert in benefit administration and healthcare solutions


Required Qualifications

College degree or equivalent combination of education and work experience preferred
Experience in client-focused solutions within direct member contact, preferably in a virtual or telephonic setting
Proficient in Microsoft Outlook, Word, and Excel
Healthcare industry work experience is a plus but not required
Advanced soft skills with a high level of emotional intelligence

Keywords: VirtualVocations, Alexandria , Healthcare Navigator, Healthcare , Lake Charles, Louisiana

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