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Client Experience Specialist

Company: VirtualVocations
Location: Lafayette
Posted on: November 8, 2024

Job Description:

A company is looking for a Client Experience Specialist to develop and maintain positive client relationships.



Key Responsibilities

Handle customer support calls, emails, and web chats to resolve issues
Utilize CRM for managing customer communication and documenting case resolutions
Assist with client implementation and coordinate with various teams


Required Qualifications

Strong interpersonal skills and discretion
Proven success in maintaining customer relationships
Experience analyzing data and creating reports
Experience with Microsoft Dynamics or other CRM systems preferred
Experience in training staff preferred

Keywords: VirtualVocations, Alexandria , Client Experience Specialist, Other , Lafayette, Louisiana

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