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Ohio Provider Service Advocate

Company: VirtualVocations
Location: Baton Rouge
Posted on: January 21, 2025

Job Description:

A company is looking for a Remote Provider Service Advocate.



Key Responsibilities

Answer incoming healthcare contact center calls from providers and route appropriately
Gather and verify demographic information while documenting calls using standard software
Identify immediate caller needs and escalate crisis calls according to procedures


Required Qualifications

Must be located in Ohio
2+ years of customer service experience
Medicaid experience
1+ year of Managed Care or provider billing experience
No time off within the first 90 days of training

Keywords: VirtualVocations, Alexandria , Ohio Provider Service Advocate, Other , Baton Rouge, Louisiana

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