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Animal Care Advocate

Company: VirtualVocations
Location: Baton Rouge
Posted on: January 21, 2025

Job Description:

A company is looking for an Animal Care Advocate to support pet parents in a remote customer care role.



Key Responsibilities

Provide product and service information while resolving customer issues
Manage inquiries from pet insurance customers via calls and chat
Process claims, payments, and maintain customer records through data entry


Required Qualifications

1+ years of experience in a customer-facing role
Proficiency in Microsoft Office Suite and adaptability to new technology
High school diploma required
Commitment to customer service and teamwork
Bonus: Current property and casualty license

Keywords: VirtualVocations, Alexandria , Animal Care Advocate, Other , Baton Rouge, Louisiana

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