Product Support Specialist

Company: VirtualVocations
Location: Baton Rouge
Posted on: January 22, 2025

Job Description:

A company is looking for a Product Support Specialist, Tier 1.

Key Responsibilities

Provide world-class customer service through various communication channels
Assist clients with troubleshooting and navigating product lines
Maintain accurate ticket management and follow escalation processes

Required Qualifications

Bachelor's degree in a technology-related field or equivalent experience
Ability to work flexible hours
Familiarity with industry-standard operating systems and web browsers
Experience in customer service or technical support roles
Capability to execute basic web browser troubleshooting

Keywords: VirtualVocations, Alexandria , Product Support Specialist, Other , Baton Rouge, Louisiana

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