Member Support Representative
Company: VirtualVocations
Location: Baton Rouge
Posted on: January 25, 2025
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Job Description:
A company is looking for a Member Support Representative to
provide exceptional care to members through various communication
channels.
Key Responsibilities
Manage a high volume of inbound member calls and inquiries
professionally and empathetically
Document member interactions and follow up to ensure resolution of
issues
Support members with account updates and general program inquiries
while adhering to guidelines
Required Qualifications
High school degree or equivalent required
Previous experience in hospitality, member services, or customer
support preferred
Ability to work independently and collaboratively in a remote
environment
Strong computer skills and familiarity with various software
applications
Multilingual skills are a plus, but not required
Keywords: VirtualVocations, Alexandria , Member Support Representative, Other , Baton Rouge, Louisiana
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